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Microsoft Designing and Providing Microsoft Volume Licensing Solutions for Small and Medium Organizations Sample Questions:

1. You are a licensing specialist. Your customer is A Datum Corporation, a fast-growing consulting company that specializes in customer relationship management solutions.
Company BackgroundA Datum Corporation owns the following interests in two other companies:Owns 51 percent of Contoso, Ltd, which produces accounting systems management software. Owns 100 percent of Fabrikam, Inc., which produces and administers customer service training. The number of company employees is shown in the following table. CompanyEmployeesA Datum Corporation150Contoso, Ltd20Fabrikam,
Inc.40 All three companies have a flexible work environment that allows employees to work from home. Network DescriptionAll employees of all three companies have their own desktop. The desktops run either Microsoft Windows 2000 Professional or Windows XP
Professional, and various versions of Microsoft Office. The number of servers for each company is shown in the following table. CompanyServersA Datum Corporation3Contoso,
Ltd1Fabrikam, Inc.1 All servers currently run Windows 2000 Server. The software refresh cycle is two years. However, it is difficult for the employees and the IT staff to keep current with the new technology. Current Licensing SolutionThe two affiliate companies do their own purchasing and often pay a higher price for their software than A Datum Corporation pays. Business GoalsThe three companies share many of the same customers and sometimes work on the same projects. The president of A Datum Corporation wants to implement Microsoft SharePoint Portal Server 2003 to allow the employees in all three companies to collaborate internally and to allow the customers of all three companies to access some of the data as needed. The president of A Datum Corporation has the following goals:Upgrade the servers in all three companies to Windows Server
2003.Standardize operating systems across the companies.Standardize desktop applications across the companies to decrease support costs.Implement Microsoft
Exchange across all three companies in the next six months so that all employees can use
Outlook Web Access. Sales are expected to increase significantly over the next three years, and the number of employees is also expected to increase. End of repeated scenario You want to recommend Software Assurance to meet the companys business needs. Which two benefits of Software Assurance will be available to meet the companys business needs? (Choose two.)

A) Microsoft TechNet Plus
B) training vouchers
C) eLearning
D) the Corporate Error Reporting tool
E) the Home Use Program

2. You are a licensing specialist. Your customer is Blue Yonder Airlines, a small regional airline company.
Company Background
Blue Yonder Airlines has three locations across the country. Blue Yonder Airlines recently purchased a smaller airline company.
Network Description
Blue Yonder Airlines has three servers, one in each of its three locations. The servers run
Microsoft Windows NT Server 4.0, Microsoft Exchange Server 5.5, and Microsoft SQL
Server 7.0. Its three locations contain a total of 120 desktops. Each desktop runs either
Windows 98 or Windows XP Professional and either Microsoft Office 2000 Standard or
Office 2000 Professional.
The smaller company has two locations, two servers running Windows NT Server 4.0, and
50 desktops running Windows NT Workstation 4.0.
Two employees in the Blue Yonder Airlines IT department are responsible for administering and supporting all of the software and hardware for both companies.
Current Licensing Solution
For both companies, software is currently acquired ad hoc from the original equipment manufacturer (OEM) or by retail purchases.
Business Goals
Management of Blue Yonder Airlines wants to upgrade both companies to the latest version of specialized industry software, which requires Windows 2000 Server, Windows
2000 Professional, Exchange 2000 Server, and SQL Server 2000. The industry software has not yet been approved for compatibility with the latest versions of Microsoft software.
Because Blue Yonder Airlines is experiencing problems in tracking their license purchase history, management wants to conduct an internal audit.
End of repeated scenario
You need to recommend the most appropriate software acquisition process. What should you recommend?

A) Allow each location to purchase desktop software under its own volume licensing agreement.Combine the server software for all locations under a single volume licensing agreement.
B) Allow each location to purchase server software under its own volume licensing agreement.Combine the desktop software for all locations under a single volume licensing agreement.
C) Combine server and desktop software for all locations under a single volume licensing agreement.
D) Allow each location to purchase server and desktop software under its own volume licensing agreement.

3. You are a licensing specialist. Your customer is Graphic Design Institute, a company that provides graphic design services for small businesses.
Company Background
Graphic Design Institute has 60 employees. The company expects the number of employees to increase by 10 percent each year for the next five years.
The company has the following departments:
Sales
Design
Human resources (HR)
Accounting
Hardware and software have been added as needed by employees with no oversight or control. The company recently hired an IT manager and asked her to evaluate the current environment and to propose a plan to support the companys expected growth.
Network Description
The company has three servers. Each runs Microsoft Windows NT Server 4.0, and one also runs Microsoft Exchange Server.
The company has 60 desktops, of which the following groups have software configurations as described in the following table.
Current Licensing Solution
The purchase records for the current software are incomplete. The IT manager has no way to prove ownership of the Office software that is currently being used.
Business Goals
The president of the company wants to control IT costs. However, he also wants to stay current with the latest software versions.
The IT manager does not have staff, so she needs to leverage all the resources she can.
The IT manager has the following goals:
Replace the three existing servers with a single server running Microsoft Small
Business Server 2003.
Replace the 21 desktops in group Y.
Standardize the remaining desktops, except those in group Z, to Windows XP
Professional and Office 2003 Professional.
End of repeated scenario
You need to recommend a licensing solution.
What additional information do you need?

A) whether there are remote or mobile users
B) which version of Exchange Server is currently used
C) whether Microsoft Outlook licenses are being used for e-mail
D) which type of third-party line-of-business software is being used

4. You are a licensing specialist.
Your customer has 500 desktops. The desktops need to be replaced. The customer wants to standardize the desktops to run Microsoft Windows XP Professional and Microsoft Office
Professional 2003. The customer does not want to activate any of the 500 desktops.
You need to recommend the most appropriate licensing solution.
What should you recommend?

A) Acquire licenses and Software Assurance through a volume licensing agreement.
B) Acquire licenses through an Original Equipment Manufacturer (OEM). Add Software
Assurance.
C) Acquire licenses and Software Assurance through a retail channel.

5. You are a licensing specialist.
Your customer has 500 desktops. The desktops need to be replaced. The customer wants to standardize the desktops to run Microsoft Windows XP Professional and Microsoft Office
Professional 2003.
he customer does not want to activate any of the 500 desktops.
You need to recommend the most appropriate licensing solution.
What should you recommend?

A) Acquire licenses and Software Assurance through a volume licensing agreement.
B) Acquire licenses through an Original Equipment Manufacturer (OEM). Add Software
Assurance.
C) Acquire licenses and Software Assurance through a retail channel.

Solutions: