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Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

A) Gateway
B) SIP
C) Outbound Proxy
D) WebRTC

2. Which architectural approach is used to develop a single application as a suite of small services?

A) Single Core Architecture
B) Microservices Architecture
C) Genesys Cloud Salesforce Architecture
D) Monolithic Architecture

3. You must work closely with before completing configurations for external SIP trunks.

A) Genesys
B) The Resource Center
C) Your designated contact
D) Your carrier

4. Calling Name and Address can be overridden.

A) False
B) True

5. When you configure to place a call outside the contact center, is it possible for you to assign a default country code?

A) Yes
B) No

Solutions: