Peoplecert ITIL-4-HVIT : ITIL 4 Specialist: High-Velocity IT

  • Exam Code: ITIL-4-HVIT
  • Exam Name: ITIL 4 Specialist: High-Velocity IT
  • Updated: Jul 28, 2026
  • Q & A: 113 Questions and Answers

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
  • 1. The characteristics of high-velocity IT
    • 2. Digital technology and digital organizations
      Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
      • 1. Customer and stakeholder value
        • 2. Feedback loops and continual improvement
          Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
          • 1. Designing and delivering digital products
            • 2. Operating and improving digital products
              Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
              • 1. Deployment management
                • 2. Service validation and testing
                  • 3. Business analysis
                    • 4. Architecture management
                      • 5. Information security management
                        Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
                        • 1. Optimize and automate
                          • 2. Focus on value

                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

                            1. Which behaviour would be encouraged in a lean culture?

                            A) Optimize individual tasks
                            B) Avoid interpersonal relationships
                            C) Be curious and try new things
                            D) Avoid risk taking and failure


                            2. An organization has a backlog of changes to improve the existing and to introduce the new IT services. All changes cannot be implemented simultaneously. The IT team needs to identify changes that should be implemented first to support business goals and priorities.
                            Which practice will MOST help the IT team to achieve this?

                            A) Relationship management
                            B) Service validation and testing
                            C) Deployment management
                            D) Service design


                            3. An organization says it wants to become "high velocity," so it instructs all teams to release changes faster. As a result, failed changes increase, employees feel pressured, and customers complain about instability.
                            What is the BEST conclusion?

                            A) The organization should continue, because velocity always increases value
                            B) The organization has focused on speed without balancing other HVIT objectives
                            C) The organization should stop using automation tools
                            D) The organization should separate development and operations teams completely


                            4. An organization has many development teams that design products and services in different ways. There is a wide variation in the levels of customer satisfaction with these products and services. The organization would like to introduce a more effective approach to 'service design'.
                            Which is the BEST improvement activity?

                            A) Identify the products and services for which there is low customer satisfaction, and increase the human and technical resources for service design during future upgrades
                            B) Review the 'service design' approaches and models to remove duplication, and improve the efficiency of the development teams
                            C) Assess the organization's strategic objectives and customer requirements, then decide on the number and types of 'service design' approaches and models
                            D) Define and agree a single 'service design' approach and model, based on the 'service design' activities of the most successful development teams


                            5. An organization has begun using its knowledge management system to store virtual server configuration files. It has also adapted its 'change enablement' and 'deployment management' practices to use infrastructure as code.
                            Which high-velocity IT objective is BEST supported by this?

                            A) Co-created value
                            B) Valuable investments
                            C) Assured conformance
                            D) Fast development


                            Solutions:

                            Question # 1
                            Answer: C
                            Question # 2
                            Answer: A
                            Question # 3
                            Answer: B
                            Question # 4
                            Answer: C
                            Question # 5
                            Answer: C

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