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SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. On mobile, can you access customized reports offline. Determine whether this statement is True or False.

A) False
B) True

2. What does visibility condition do in checklists? Choose Two correct answers.

A) It can hide checklist-elements
B) It can hide chapters
C) It allows you to define conditions what to show when on the checklist

3. Which platforms are supported for the Field Service Mobile App? Choose Four correct answer.

A) IOS
B) Windows Mobile
C) Blackberry
D) Windows-Desktop
E) Android

4. If your customer would like to approve efforts. expenses. materials and mileage before it synchronizes to the ERR how can he do that? Choose the correct answer.

A) He can only approve in the ERP
B) He can approve from his Field Services mobile app.
C) He can go to Workforce Management and access the "Time and Material Journal", where he will be able to approve. reject or make changes to these entries.

5. In which steps of the end-to-end service process does SAP Management contribute to the overall customer experience? Choose Two correct answers.

A) Customer feedback management
B) Workforce management
C) Mobile field service execution
D) Parts logistics

Solutions: