Avaya 3000.1 : ACSS Small and Medium Enterprise (SME) Communications

  • Exam Code: 3000.1
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Jul 20, 2026
  • Q & A: 100 Questions and Answers

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Avaya 3000.1 Exam Syllabus Topics:

SectionObjectives
Troubleshooting and Support- Diagnostics tools and logs
  • 1. Basic fault isolation techniques
    • 2. System monitoring and alarms
      Installation and Configuration- Initial system setup
      • 1. Networking and IP addressing
        • 2. IP Office Manager configuration basics
          Administration and Maintenance- User and extension management
          • 1. System backups and upgrades
            • 2. User provisioning and rights
              IP Office Platform Fundamentals- System architecture and components
              • 1. Licensing and system capacity concepts
                • 2. IP Office control units and expansion modules
                  Telephony and Features- Call routing and trunk configuration
                  • 1. Incoming/outgoing call handling
                    • 2. Hunt groups and call distribution

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