[Mar-2025] CPBA PEGACPBA88V1 Exam Practice Dumps
2025 PEGACPBA88V1 Premium Files Test pdf - Free Dumps Collection
The Pega Business Architect certification exam is an online, proctored exam that consists of 65 multiple-choice questions. PEGACPBA88V1 exam has a time limit of 90 minutes, and the passing score is 65%. PEGACPBA88V1 exam covers topics such as Pega's Process Commander, case design, and data modeling. PEGACPBA88V1 exam also includes questions on business analysis and requirements gathering.
The PEGACPBA88V1 exam is designed to test the knowledge and skills of professionals who work as Pega Business Architects. It is a certification exam that focuses on the Pega platform, which is a leading provider of customer engagement and digital process automation solutions. PEGACPBA88V1 exam is intended to validate the candidate's understanding of the Pega platform and their ability to use it to design and implement effective business solutions.
NEW QUESTION # 28
A business requires a service-level agreement (SLA) to ensure that expense reports are submitted and reviewed on time. The initial urgency value is set to 10 and the following behavior is required:
SLA starts when the Expense report assignment is created
..goal elapses, the assignment urgency increases by 10
..deadline elapses the assignment urgency increases by 10
..passed deadline elapses, the assignment urgency increases by 20
Answer area select the urgency value that the system sets if the assignment is not yet completed by the end of each milestone.
Answer:
Explanation:
Reference:
Pega Academy: Service Level Agreements (SLAs)
Pega Documentation: Configuring SLA Urgency and Escalation
NEW QUESTION # 29
Select each Use Case on the left and drag it to the appropriate Automation on the right.
Answer:
Explanation:
Reference:
* Employees of a financial services firm receive confirmation when they register for the required certification classes.
Automation: Send email
* A Fraud department manager receives a mobile notification that an approval request is in their worklist.
Automation: Push notification
* When an approver rejects an expense report, an employee can modify and resend the report for approval.
Automation: Change to a stage
NEW QUESTION # 30
.......which two situations is it appropriate to use a decision table? (Choose Two)
- A. If customers decide to add insurance, checked bags, or early boarding to their airline tickets, extra fees are added to their order total.
- B. A dance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month.
- C. A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
- D. Order total is calculated based on the quantity and price of the items in the customer's shopping cart.
Answer: B,C
NEW QUESTION # 31
Which two requirements can you support by configuring a mobile channel in App Studio? (Choose Two)
- A. Grant access to the mobile app for a specific user.
- B. Set the dimensions of an application icon to 180x180 pixels.
- C. Lock the application after 20 minutes of inactivity.
- D. Configure a left swipe behavior to open a message.
Answer: C,D
Explanation:
Lock the application after 20 minutes of inactivity: You can configure security settings in a mobile channel to automatically lock the application after a specified period of inactivity to enhance security.
Reference:
Configure a left swipe behavior to open a message: Mobile channels in App Studio allow configuring custom swipe gestures to perform specific actions such as opening a message when the user swipes left.
NEW QUESTION # 32
You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:
The business requirement changes to allow the parent case to continue independently of the child case processes, w do you configure the Wait step for this requirement?
- A. Configure the step so that users can continue with the parent case process regardless of child case status.
- B. Configure the step so that only one child case must be resolved before the parent case can continue.
- C. Configure the step to continue the parent case when the child cases reach auditor approval.
- D. Configure the step to continue the parent case when the child cases reach the payment pending review status.
Answer: A
Explanation:
To configure a parent case to continue independently of its child cases, you need to adjust the Wait step settings in the parent case. By configuring the Wait step so that users can continue with the parent case process regardless of the child case status, the parent case does not need to wait for the child cases to reach a certain status or be resolved. This allows for parallel processing where the parent case progresses independently of the child cases.
NEW QUESTION # 33
.....assignment routes loan requests to a specific loan officer based on the type of loan.
If the loan is a mortgage, the case is routed to Adam Ross.
If the loan is for an automobile, the case is routed to Julia Samuels.
If the loan is an equity line, the case is routed to Don Smith.
....do you configure the routing to ensure the case advances to the correct loan officer?
- A. Route the case to a work queue.
- B. Route the case to a work queue by using business logic.
- C. Route the case to an operator by using business logic.
- D. Route the case to a specific user.
Answer: C
Explanation:
To route cases to specific loan officers based on loan type using business logic, the following steps are typically used in Pega:
Use Decision Rules: Define a decision table or decision tree that maps loan types to specific operators (loan officers).
Configure Routing in the Flow: In the flow rule, configure the assignment shape to use the decision rule to determine the routing based on the loan type.
Route to Operator: Use the "To Operator" routing option, and apply the decision logic to dynamically determine the operator (loan officer).
In this case:
For mortgage loans, the decision rule routes the case to Adam Ross.
For automobile loans, the decision rule routes the case to Julia Samuels.
For equity line loans, the decision rule routes the case to Don Smith.
Reference:
Pega Academy: Assignments and Routing
Pega Decision Management: Using Business Logic for Routing
NEW QUESTION # 34
A sales manager must be able to approve sales quote proposals by email and from their mobile devices. What do you implement this requirement?
- A. Add an Approve/Reject step and enable approval from email and mobile.
- B. Add an Approve/Reject step with mobile approval enabled and add a Send Email step.
- C. Add an Approve/Reject step and a Send Email step.
- D. Add an Approve/Reject step and enable email notifications on the case type.
Answer: A
Explanation:
To allow a sales manager to approve sales quote proposals by email and from mobile devices, you should add an Approve/Reject step in the case life cycle and enable the approval from email and mobile options. This configuration ensures that the manager can approve or reject the proposals conveniently through email notifications and mobile devices, without needing to access the Pega application directly.
NEW QUESTION # 35
The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
- A. Repair
- B. Verification
- C. Submission
- D. Review
Answer: A
Explanation:
* Submission: This phase involves the initial contact and filing of the claim, which typically doesn't need to be a separate case as it's an initial action.
Reference:
* Review: This phase involves an adjuster reviewing the claim and assessing damages, which can be handled within the primary case.
* Repair: The repair phase involves interaction with third-party vendors and ongoing communication, making it suitable to be implemented as a child case to track each repair separately.
* Verification: This phase is a closing action performed after repairs, which doesn't typically require a separate case.
NEW QUESTION # 36
Your client is planning their next Minimum Lovable Product (MLP) release.
Which three pillars of case design must the Pega Business Architect ensure are taken into account, to capture information for the release? (Choose Three)
- A. Personas and Channels
- B. Case types
- C. Data and Interfaces
- D. Dashboards
- E. Reports
Answer: A,B,C
Explanation:
When planning the next Minimum Lovable Product (MLP) release, a Pega Business Architect should focus on the three pillars of case design: Personas and Channels, Case Types, and Data and Interfaces.
Personas and Channels:
Personas: Identify the different user roles (personas) that will interact with the application. Understanding personas helps in designing user experiences that meet their needs.
Channels: Determine the channels (e.g., web, mobile) through which users will interact with the system. This ensures that the application is accessible and user-friendly across different platforms.
Case Types:
Case Types: Define the different types of cases that the application will manage. Case types are fundamental to structuring the application and ensuring that it can handle various processes and workflows efficiently.
Data and Interfaces:
Data: Identify the data required to support the case types and processes. This includes understanding data sources, data structures, and how data will be captured and used.
Interfaces: Determine the interfaces needed to integrate with external systems. Interfaces are crucial for ensuring that the application can interact with other systems and exchange information seamlessly.
Reference:
Pega Academy: Case Design
Pega Documentation: Minimum Lovable Product (MLP)
NEW QUESTION # 37
Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)
- A. An accountant wants to list the largest order for the last month, for each customer account.
- B. A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.
- C. A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.
- D. A sales representative wants to quote the cost of an insurance policy based on selected coverage options.
Answer: C,D
Explanation:
* A sales representative wants to quote the cost of an insurance policy based on selected coverage options: Calculated fields can dynamically determine the cost based on selected options.
Reference:
* A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required: Calculated fields can be used to estimate total costs based on input values for labor and materials.
NEW QUESTION # 38
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.
How do you design the report definition to support this requirement?
- A. Select Highest to Lowest sort type for Create Date.
- B. Add a filter condition where Create Date is greater than the current date.
- C. Select Lowest to Highest sort type for Create Date.
- D. Make the Create Date the first column in the report.
Answer: A
Explanation:
To sort the cases so that the case with the most recent create date appears at the top, you need to select the Highest to Lowest sort type for the Create Date column.
Select Highest to Lowest sort type: This ensures that the most recent date is listed first and the oldest date is listed last.
Reference:
Pega Academy: Report Definitions
Pega Documentation: Sorting Data in Reports
NEW QUESTION # 39
...insurance claim case type is defined as follows:
Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?
- A. When the Review claim step completes
- B. When the Review claim step starts
- C. When the Process claim stage starts
- D. When Investigate claim step completes
Answer: A
Explanation:
In Pega, the status of a case can be updated based on actions taken within the process. The status change to "Pending-Investigation" is tied to the completion of the "Review claim" step:
Review Claim Step Configuration: The "Review claim" step is configured to set the case status to "Pending-Investigation" upon its completion.
Status Change Trigger: The status update happens automatically when the "Review claim" step completes, indicating that the case is now waiting for the investigation to be performed.
This ensures that stakeholders are aware of the case's progress and that the system correctly reflects the current state of the case.
Reference:
Pega Academy: Configuring Case Status
Pega Documentation: Steps and Processes
NEW QUESTION # 40
.....notice that the scope of your project exceeds the original estimates, and the Minimum Lovable Product (MLP) might not be delivered on time.A. team member do you contact to verify the project plan and manage expectations for the release schedule?
- A. Project delivery leader
- B. Lead business architect
- C. Deployment architect
- D. Citizen developer
Answer: A
Explanation:
Project delivery leader: The Project Delivery Leader is responsible for overseeing the project plan, managing resources, and ensuring that project milestones are met. They play a key role in verifying the project plan and adjusting schedules to manage expectations and ensure timely delivery.
NEW QUESTION # 41
Which two statements are true about Minimum Lovable Product (MLP) sizing when using the Estimator tool? (Choose Two)
- A. Creation of case steps is factored into MLP sizing.
- B. Complex features are always reserved for MLP 2 and later.
- C. Initial estimations are high-level approximations.
- D. MLP sizing leads to more precise resource planning.
Answer: C,D
Explanation:
* MLP sizing leads to more precise resource planning: Proper sizing of the MLP ensures that resource planning is accurate, allowing the team to allocate the necessary resources effectively to meet the delivery timelines.
Reference:
* Initial estimations are high-level approximations: During the early stages of planning, the estimations are high-level approximations that provide a general idea of the effort required. These estimations are refined as the project progresses and more details are known.
NEW QUESTION # 42
In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type, size, and age of the animal, ..do you configure the case life cycle to meet this requirement?
- A. Create a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal.
- B. Add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process.
- C. Apply an optional action to the Travel booking case type to allow the passenger to provide the information as needed.
- D. Configure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal.
Answer: B
Explanation:
In Pega, conditional processes can be added to a case life cycle to handle specific scenarios, such as when a passenger is traveling with a service animal. By adding an Identify service animal process and applying a condition to determine when this process should run, you can ensure that the required information about the service animal is collected only when needed. This approach keeps the main case flow streamlined while handling special requirements as necessary.
NEW QUESTION # 43
Life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be signed to offices based on the policy owner's residential address.
Which routing approach supports this requirement?
- A. Route the assignment to the correct work queue by using a reporting structure.
- B. Route the assignment to the correct work queue based on business logic.
- C. Route the assignment to the correct work queue by using an authority matrix.
- D. Route the assignment to a specific underwriter based on business logic.
Answer: B
Explanation:
To route life insurance underwriting assignments to the correct satellite office based on the policy owner's residential address, using business logic is the most appropriate approach. This approach involves:
Define Routing Rules: Create decision rules or decision tables that map the policy owner's residential address to the corresponding satellite office's work queue.
Implement Business Logic: Configure the routing step in the case type to use these decision rules. The business logic will determine the correct work queue based on the address.
Route to Work Queue: The assignment is routed to the work queue of the satellite office that corresponds to the policy owner's residential address.
This method ensures that each assignment is accurately directed to the appropriate office based on predefined business logic.
Reference:
Pega Academy: Assignments and Routing
Pega Documentation: Using Business Logic for Assignment Routing
NEW QUESTION # 44
....purchase request case type, you have the following requirement: Purchase requests should automatically go to the manager of an employee. meet this requirement, you design a case with a______________.
- A. stage to route requests to the manager
- B. process that routes to the manager
- C. step that routes to the manager
- D. change stage step to allow the employee to route to the manager
Answer: C
Explanation:
To ensure that purchase requests automatically go to the manager of an employee in Pega, you should design a case with a step that routes the request to the manager. The steps are as follows:
Define the Manager Routing Step: In the case type design, include a step that specifies the routing logic.
Use Dynamic Routing: Configure the routing step to dynamically determine the manager based on the employee's profile or organizational hierarchy.
Route to Manager: Implement the routing step so that it evaluates the employee's manager information and routes the case accordingly.
This setup ensures that each purchase request is automatically directed to the appropriate manager for approval, streamlining the process and ensuring compliance with organizational policies.
Reference:
Pega Academy: Routing and Assignments
Pega Documentation: Case Management and Workflow Automation
NEW QUESTION # 45
Drag each report from the left to the corresponding report type on the right.
Answer:
Explanation:
Reference:
Pega Academy: Reporting and Analytics
Pega Documentation: Types of Reports
NEW QUESTION # 46
Select the bolded portion of each property reference by selecting the corresponding type from the list on the right.
Answer:
Explanation:
Reference:
Property reference: .ShippingAddress.City
Field type: Text
Property reference: .BillingAddress.Telephone
Field type: Multiple record data relationship
NEW QUESTION # 47
...event center has a case type that allows customers to book a dining room for events. After customers provide basic information and indicate whether they want catering for the event, the following behavior occurs:
If customers do not ask for catering, they receive a rental rate quote for the dining room.
If customers indicate that they want catering for the event, they must choose a menu before they can receive a quote.
Which two options do you use to configure the case type to achieve the requested behavior? (Choose Two)
- A. Create a process for customers to indicate menu preferences. Add the process as a case-wide optional action.
- B. Create parallel processes for providing menu preferences and for providing the customer with the rental rate quote.
- C. Configure the menu preferences and appointment date fields with a visibility condition if the customer selects the catering checkbox.
- D. Create a checkbox for customers to indicate whether they want catering for the event. Add a decision shape that evaluates whether the customer checks the box.
Answer: C,D
Explanation:
To achieve the requested behavior in the event center case type:
Create a checkbox for customers to indicate whether they want catering for the event. This allows customers to specify their preference for catering.
Add a decision shape to evaluate whether the customer has checked the catering checkbox. Based on this decision, the case will either proceed to provide a rental rate quote or prompt the customer to choose a menu before receiving a quote.
Configure the menu preferences and appointment date fields with a visibility condition that displays these fields only if the customer selects the catering checkbox. This ensures that customers who do not want catering do not see these fields, streamlining the process.
NEW QUESTION # 48
Which two field types are specialized versions of the Query field type? (Choose Two)
- A. Case reference
- B. Embedded data
- C. Data reference
- D. Picklist
Answer: A,C
Explanation:
The two field types that are specialized versions of the Query field type are:
A . Data reference:
This field type is used to reference data from an external source dynamically. It allows the application to pull in data as needed without storing it directly within the case.
D . Case reference:
This field type is used to reference another case within the Pega application. It is useful for linking related cases and managing dependencies between them.
Reference:
Pega Academy: Field Types and Usage
Pega Documentation: Query Field and Specialized Field Types
NEW QUESTION # 49
......
The PEGACPBA88V1 exam covers a range of topics related to Pega technology, including business architecture and analysis, application design and development, solution implementation and testing, and project management. PEGACPBA88V1 exam consists of 60 multiple-choice questions, which must be completed within two hours. To pass the exam, candidates must achieve a score of at least 65%. Successful candidates will receive a certification that demonstrates their proficiency in Pega technology and their ability to work as a Pega Business Architect. Certified Pega Business Architect 8.8 certification can be a valuable asset for professionals who work in areas such as business process management, customer service, and digital transformation.
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