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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Which of the following are common mistakes made in usability testing?
i. The user is too active
ii. Critical results are ignored
iii. No observers involved
iv. Scheduling too late
v. Incorrect focus

A) ii & iv are true, i, iii & v are false
B) ii, iv & v are true, i & iii are false
C) i & iii are true, ii, iv & v are false
D) i, ii & iii are true, iv & v are false

2. What is the System Usability Scale (SUS)?

A) A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
B) Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.
C) A requirement on the usability of a component of system
D) A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.

3. What does the Equality Act address?

A) It states that websites have to adhere to the WCAG conformity level AA
B) It states that websites have to adhere to the WCAG conformity level A
C) It obligates organizations to make sites accessible at all costs
D) It protects people from discrimination in the workplace and in wider society

4. As an expert for usability, you're in charge of the usability part of the development of a business application for a large customer. You have worked as a usability expert with the development team for two years and are operating well together; the developers value your feedback and give their bests implementing your suggestions. The product is in an early stage, so there's only a rudimentary prototype available.
Given this information, what is the best approach to verify the usability at the current stage?

A) Unmoderated usability test
B) Usability maturity assessment
C) Usability review
D) Usability test in the lab

Solutions: