Salesforce Certified Marketing Cloud Account Engagement Specialist : MC-201

  • Exam Code: MC-201
  • Exam Name: Salesforce Certified Marketing Cloud Account Engagement Specialist
  • Updated: Aug 28, 2026
  • Q & A: 306 Questions and Answers

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Salesforce MC-201 Exam Syllabus Topics:

SectionWeightObjectives
Administration11%- Describe the capabilities of the Account Engagement Recycle Bin
- Illustrate how to create, edit, and map fields
- Explain the relationship between Account Engagement and Salesforce
Account Engagement Forms, Form Handlers and Landing Pages20%- Identify the capabilities, use cases and interpret metrics of Account Engagement forms given a scenario
- Identify the capabilities, use cases and interpret reporting metrics for landing pages
Engagement Studio17%- Distinguish between the components of an Engagement Program
- Explain Engagement Program structure and capabilities
Lead Management24%- Explain what a Grade measures and how grading is managed
- Explain the components and use cases of an automation rule
- Distinguish between the capabilities of, use cases for, and how to create different types of lists
- Define the capabilities of a completion action
- Explain what a Score measures and how scoring is managed
- Identify the capabilities and use cases of custom redirects
- Define the capabilities of page actions
- Define the capabilities of a segmentation rule
Visitors and Prospects8%- Describe the relationship between visitors and prospects
- Apply the appropriate plan of action using Prospect Audits given a scenario
Email Marketing20%- Distinguish between an Email and an Email Template
- Identify the capabilities and use cases for email given a scenario
- Distinguish between the metrics collected in Account Engagement email reporting

Salesforce Certified Marketing Cloud Account Engagement Specialist Sample Questions:

Question 1

Which asset needs to be created first m order for a user to send a prospect a one-to-one email?

A. Engagement studio program email
B. List email
C. Autoresponder
D. Email template


Question 2

You want to get some insight into a prospects score at each stage in their lifecycle. What Marketing Cloud Account Engagement report can you use?

A. Conversions report
B. Prospect lifecycle report
C. List email report
D. Form report


Question 3

Which two actions can be used to change a prospect's Marketing Cloud Account Engagement campaign? (Choose two answers.)

A. Manually change the prospect's Marketing Cloud Account Engagement campaign when editing the prospect record.
B. Create a segmentation rule to change the Marketing Cloud Account Engagement campaign for prospects meeting certain criteria.
C. Create an automation rule to change Marketing Cloud Account Engagement campaign for prospects meeting certain criteria.
D. Add the prospect to a static list.


Question 4

Which Salesforce custom fields will sync with Marketing Cloud Account Engagement?

A. Custom Account fields
B. Custom Opportunity fields
C. Custom Prospect fields
D. Custom Record Type fields


Question 5

A Marketing Cloud Account Engagement administrator wants to use progressive profiling to collect information on a prospect over time.
What It the recommended Marketing Cloud Account Engagement asset to use?

A. Marketing Cloud Account Engagement form handler
B. Marketing Cloud Account Engagement landing page without a form
C. Marketing Cloud Account Engagement form
D. Third party form


Solutions:

Question 1
Answer: D
Question 2
Answer: B
Question 3
Answer: A,C
Question 4
Answer: A,B,C
Question 5
Answer: C

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