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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks (CK) is starting to plan its first Salesforce Release. CK would like to put together a comprehensive preview of the release to communicate the upcoming changes and new features to the leadership team, stakeholders, and end users. CK has asked a consultant for guidance.
Which option should the consultant recommend?

A) Release Notes
B) Release Matrix
C) Release in a Box

2. After Cloud Kicks implemented Sales Cloud Einstein, a consultant realizes they are unable to activate all of the features.
Which step should the consultant take to troubleshoot the issue?

A) Check the Sales Insights Integration User profile configuration.
B) Reconfigure the Einstein Lead Scoring app.
C) Confirm users have the feature license assigned.

3. Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.
What should the consultant recommend?

A) Include the Forecast Manager field on the Account page layout.
B) Assign a role for each manager in the user role hierarchy.
C) Assign a Forecast Manager to each region.

4. Cloud Kicks has completed the discovery stage and leadership has aligned on the project's business goals.
What should the consultant formalize with stakeholders before moving on to the next project stage?

A) Create user stories to present for prioritization.
B) Define key metrics to identify how success will be measured.
C) Onboard team members to start development of the solution.

5. Cloud Kicks has 300,000 account records and 16 million invoices in a custom object with a master-detail relationship to the Account. End users have stated that each account record takes a long time to display.
What should the consultant do to reduce the amount of time it takes to load pages and increase adoption?

A) Convert the Invoice master-detail into a lookup relationship and tell the users it Is a required field.
B) Enable indexing on all visible fields on the Invoice related Iist and create a training plan for the users.
C) Move the invoice related list to a separate tab on the record page and communicate the change to users.

Solutions: