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SAP C-FSM-2601 Exam Syllabus Topics:

SAP Certified - SAP Field Service Management Sample Questions:

1. Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?
Choose the correct answer.

A) Smartforms and feedback (checklists)
B) Customer self service
C) Autoscheduling

2. Which of the following are examples of when business rules can be used?
There are three correct answers.

A) Assigning a workflow to an activity
B) Customizing screen configurations
C) Attaching smartforms to activities
D) Sending notifications

3. What are the key components of the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.

A) Standardized Framework
B) New Customer Acquisition System
C) Business Marketing Strategy
D) Expert Guidance
E) Integrated Toolchain

4. What updated requirements are included in the RISE Competency Framework?
There are two correct answers.

A) Project-level professional certification
B) Marketing strategy certification
C) Support Accreditation
D) Mandatory annual reviews

5. What are some of the features available to technicians on the mobile apps?
There are four correct answers.

A) Service workflows
B) Recording efforts, expenses, and mileage
C) Recording planned/unplanned consumption of material/spare parts
D) Using smartforms/checklists

Solutions: