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IIC C130 Exam Syllabus Topics:

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. What should a broker do when selecting coverage for a client?

A) Place the policy with the insurer that has the most legally-worded policies
B) Ensure that only standard policy wordings are used
C) Compare wordings based on an analysis of the client's needs
D) Overinsure the client to protect the broker from an errors and omissions claim

2. Prominently included on some property insurance policies is the statement "This policy contains a clause that may limit the amount payable." What clause is being referred to?

A) Named exclusions clause
B) Deferred payment clause
C) Coinsurance clause
D) Stacked limits clause

3. Katherine is employed as an adjuster and has been assigned a large liability claim. The insured had two recent claims and Katherine suspects this claim might be staged. She sends the insured a non-waiver agreement allowing her to investigate the loss without accepting liability. If the insured refuses to sign the agreement, what would Katherine send next?

A) Forfeiture agreement
B) Liability admittance notice
C) Reservation of rights letter
D) Acceptance confirmation

4. Michelle is a new agent who would like to protect herself against possible errors and omissions claims. What should Michelle practice in her interactions with clients and insurers?

A) Use close-ended questions with clients at all times
B) Recommend that clients consult with experts outside the insurance field if a situation calls for it
C) Ensure all communication with clients and insurers is done face-to-face
D) Offer advice to clients if she thinks it is beneficial, even if it is outside her area of expertise

5. What does the term contra proferentem mean?

A) The policy will be treated as if it never existed.
B) The policy can be affirmed at the option of the insured.
C) Any insured listed on the policy must comply with all obligations under the policy.
D) Any uncertainty in the policy wording will be construed in the insured's favour.

Solutions: