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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. How do HP Services help customers save money and simplify processes? (Select two.)

A) They provide free delivery.
B) They limit unexpected costs.
C) They cover 80% of out-of-warranty repairs.
D) They enable customers to concentrate on core business activities.
E) They cover in-warranty devices from non-HP brands.

2. Which two business initiatives indicate that a potential customer is ready for a conversation about Deploy?
(Select two.)

A) They need IT resources focused on innovation.
B) They need to shift the IT focus/time from deployment tasks to core business activities.
C) They need to increase security for sensitive data.
D) They need to get reports about their IT performance environment.
E) They need to standardize IT implementations (global/multi-national, multi-location).

3. According to IDC, which percentage of an IT budget is spent procuring, deploying, and managing user devices?

A) 90%
B) 55%
C) <10%
D) 22%

4. Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns:
*Meeting environmental policies when disposing of the aging PCs
*Protecting the new PCs from theft and keeping sensitive data secure
Which solution would you offer to your customer?

A) Installation services + Labeling and Tagging + Data and Device Security
B) Next Business Day onsite + Labeling and Tagging
C) Deinstallation + Image load + Installation services
D) Deinstallation. Sanitization. and Recycling + Labeling and Tagging + Data and Device Security

Solutions: